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Privacy Policy

As a visitor to our website, you are important to us. For this reason, we do not capture personal information about you without your permission. Our goal is to collect only the minimum amount of information needed to serve your needs. This website (“site”) is owned by the Finance Authority of Maine (“FAME” or “we” or “our” or “us”) and maintained and administered by Vont LLC (“Vont”). For more information about FAME, please visit FAMEmaine.com.

Terms of Use

The material contained at this site is, unless otherwise noted, copyright of the Finance Authority of Maine. Nevertheless, so long as not indicated to the contrary, the information may be used and freely distributed provided it is not substantively modified, is used for non-commercial, educational or personal purposes, and is properly attributed to the Finance Authority of Maine. Any information or documents contained in this site that is property of other public or private organizations is further subject to the rights of and limitations imposed by such other parties. Before linking to this site, request permission from FAME. Please contact info@famemaine.com with any questions or for additional information.

Collection of Information By Others

This privacy policy applies solely to information collected by this site, through this site. However, this site may contain links to other websites, including links that are placed there by us, such as third-party advertisements or text hyperlinks. We are not responsible for the privacy practices of any other website. We encourage users of the site to be aware of when they leave the site, and to read the privacy policies of each and every website that collects personal data. A third party advertiser may obtain personal information that site visitors voluntarily submit to such third party to receive the services of the third party on its website, once a visitor has left this site. We may be compensated by such third parties if visitors complete certain activities, which may require providing personal information, once on the other website. Such compensation is based on volume and does not involve any sharing of personal information with us. We have no control over the use of this information by these companies.

Public Disclosure

All information collected on this site will be treated the same as any written communication and is subject to the confidentiality, public disclosure, and legal discovery provisions of 1 MRS Chapter 13 as well as the confidentiality provisions of 10 MRS Chapter 110.

Third Party Analytics, Cookies, and Internet Advertising

This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use this site. The information generated by the cookie about your use of the site and other information (including your Internet Protocol (“IP”) address) will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating how the site is used, compiling reports on site activity for us, and providing other services related to site activity and Internet usage. Google may also transfer this information to third parties when required to do so by law, or where third parties process the information for Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do so, you may not be able to use the full functionality of the site. The information generated by the cookie may also be aggregated and accessed by third parties who provide services related to the site to us.

FAME also advertises on the Internet. In doing so, we use third party vendors, including Google, to show our ads on a variety of sites on the Internet. These third party vendors, including Google, use cookies and other technologies to serve ads based on a user’s prior visits to the site. Users may opt-out of Google’s use of cookies for this purpose by visiting the Google advertising opt-out page. You can opt-out of other third party vendors’ use of cookies for this purpose by visiting the Network Advertising Initiative opt-out page. If you opt-out, you may still receive generic online advertising from FAME. Opting out means that ads you receive will not be based on your preferences or behavior.

This site uses HubSpot Analytics, a web analytics and communications service provided by HubSpot, Inc. (“HubSpot”). HubSpot uses cookies, which are text files placed on your computer, to help us analyze how certain users use this site.  The HubSpot analytics are applicable only to users of this site who accessed the site through links embedded in emails received via the HubSpot platform.  The information generated by the HubSpot cookies about your use of the site and other information (including your IP address) will be transmitted to and stored by HubSpot on their servers. They will use this information for the purpose of evaluating how the site is used, compiling reports on site activity for us, and providing other services related to site activity and Internet usage. HubSpot also uses this information in connection with additional email communications to you at FAME’s direction. HubSpot may also transfer this information to third parties when required to do so by law, or where third parties process the information for them.

This site uses Hotjar to better understand our users’ needs and to improve this service and experience. Hotjar is a technology service that helps us understand our users’ experience (e.g. how much time you spend on which pages, which links you choose to click or tap, and how you scroll on pages) which enables us to build and maintain our service with such feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display this site. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is prohibited from selling any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

By using this site, you consent to the collection and processing of data about you   in the manner and for the purposes set forth above.

Personally Identifiable Information

When you visit this site, you are not required to provide any personal information unless you choose to do so. Our web server will recognize the domain name/Internet Protocol (IP) address from which you are accessing this site and certain other technical facts (such as the operating system and web browser that you are using), but not your e-mail address or other personally identifying information. By using this site, you consent to the recognition of your domain name/IP address.

Personally identifiable information will not be collected unless you voluntarily send an e-mail message or fill out and return an online form or fill out and return a survey. Your choice not to participate in these activities will not impair your ability to browse. However, it may impair your ability to access certain information or obtain a service online. Unless specifically protected by Maine law, any information provided may be inspected by the public or disclosed in a legal proceeding.

E-Mail Senders

E-mail messages, sent to any Finance Authority of Maine address, will be treated the same as any other written communication. They may be subject to public inspection or legal disclosure and may be saved for a period of time before they are destroyed. The e-mail will be used to respond appropriately. The e-mail message and address may be forwarded to another state agency or partner providing services for appropriate action.

Electronic Form Filers

Any other information provided by a visitor at the request of FAME, such as the completion and electronic filing of a form, will be considered to be voluntarily provided by the visitor and will be treated in the same manner as information provided in written form or in person during a visit to the agency. Information provided may be subject to public inspection and legal disclosure and may be saved for a period of time before it is destroyed. It may be shared with another state agency or partner providing services for appropriate action.

Surveys

Surveys will be used for the purpose stated. If personally identifiable information is collected, it may be subject to public inspection and legal disclosure and may be saved for a period of time before it is destroyed.

This Website Privacy Policy does not apply to non-FAME websites or other FAME websites which may be linked to this site.

Modifications  

This Website Privacy Policy is effective as of the date noted above. We may revise this Policy at any time. Any changes to this Policy will be effective as of the date posted.

Nondiscrimination Policy

FAME does not discriminate in the administration of any of its programs or in its employment practices on the basis of race, color, national origin, age, gender, religion, physical or mental disability, political affiliation, marital status or sexual orientation. FAME is an equal opportunity employer, provider and lender.

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